1. General Information
By booking with LDJ Travel & Cia, you agree to the terms and conditions below. Our goal is to provide clear, transparent information so you can plan your trip with confidence.
2. Flights
- Flight tickets are non-refundable under any circumstances.
- Each passenger is entitled to one checked bag up to 23kg.
3. Cancellations & Refunds
- Cancellations requested up to 30 days before the trip: 50% of the total amount will be retained.
- Cancellations requested less than 30 days before the trip: 100% of the total amount will be retained.
- Please note: Flights are always non-refundable, regardless of cancellation date.
4. Reservation Changes
- Any modification of an existing reservation is subject to a fee of R$ 350.00 per person.
5. Reservation Confirmation
- After payment, your reservation will be confirmed and sent by email within 72 business hours.
6. Shared vs. Private Services
- Shared services: group tours and transfers where you share the vehicle/guide with other travelers.
- Private services: exclusive tours and transfers for you and your group only.
7. Privacy
- LDJ Travel & Cia values your privacy. Personal information collected is used solely for travel arrangements and will not be shared with third parties without your consent.
By proceeding with your booking and payment, you acknowledge that you have read, understood, and agreed to the terms and conditions stated in this Privacy & Booking Policy.
✅ I accept the terms and conditions.
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